Q & A 

Frequently asked questions are shown here, divided into several sections.

Please contact us if you have any questions or problems that are not addressed in the FAQ

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Things that customers may be asked for

Should I bring things necessary for wearing Kimono, such as Hadajuban (Japanese-style undershirt), Tabi (Japanese socks) and towel with me?

No. We provide everything for Maiko transformation, so you do not have to bring anything with you. (However, please note that you need to bring your makeup tools for a makeup reapplication after the service.)

Please let me know whether I need to bring my makeup kit.

We have remover for Maiko makeup, lotion, face cream, towel and tissue for our services. However, please bring your makeup tools that may be needed for a makeup reapplication before leaving our shop.

Can I bring food and drinks inside the shop building?

Yes. However, please be advised that all food and drink should be consumed in the waiting room only and not permitted in other places, in order to avoid any possible inconvenience to other customers.

Do you have Tabi in large sizes?

Of course, we have. Women's Tabi in size up to about 28 cm, men's Tabi up to about 29 cm are available.

Please let me know if I should bring something in particular.

If you wear hard contact lenses, please bring its case, because you need to take out them before receiving a makeup by our staff. You can put on hard contact lenses again after the makeup service. If you wear soft contact lenses, you do not have to take out them during the makeup service, so the case is not necessary to be brought.

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